This concerns every doctor and hospital posting content online. On 6 October 2026, the National Medical Commission put out a public notice on ethical advertising and public communication. It came into force the same day. No grace period mentioned.
If you run a hospital, a clinic, or you’re the person who handles their Instagram, this one’s for you. And if that “person” is an agency (that’s us), well, it’s for us too.
Here’s the short version before we get into it: educate, inform, don’t sell. Everything below is just that idea, unpacked.
(A quick note before we go into it. We’ve read the notice and put it in plain language. It’s a summary, not legal advice. For anything high-stakes, talk to your lawyer.)
Three groups feel this, in slightly different ways.
So what counts as an advertisement? Pretty much anything promotional. Social posts, paid ads, influencer content, search ads, websites, WhatsApp broadcasts, even AI-generated content. If it’s promoting something, it counts.
We’ve seen a lot of healthcare content over the years, and a lot of it breaks at least one of these.
Hospitals can’t run fake reviews, guarantees, or unverifiable claims either. But individual doctors get a longer list:
Here’s the first thought after reading it: but the patient signed a consent form. It isn’t okay even with consent. The notice is clear that consent alone doesn’t make a testimonial or a before-and-after post permissible. If the format itself is banned, consent doesn’t rescue it.
The only real exception for case content: research-based communication, where cases have been published in reputed medical journals.
Plenty, actually. This is the part people panic about, and they shouldn’t.
Safe to post | What it looks like |
Facilities | Departments, equipment, emergency services, timings |
Accreditation | Real awards, with the body and year |
Doctor directory | Name, qualifications, speciality, registration number |
Health education | Informs the reader. Doesn’t sell or solicit |
Fees, as facts | Plain charges, never framed as an offer |
Doctor announcements | New clinic, change of address, timings, fee declaration |
One more rule worth tattooing on your content checklist: every doctor post should carry the doctor’s name, qualification, and registration number.
Here’s what we’d tell any healthcare client: you don’t need to stop posting. You need to rewrite the risky stuff into the safe version. A few examples of how that looks (these are just examples):
Risky | Safer rewrite |
“India’s No.1 cardiac hospital” | Accreditation, bed count and 24×7 emergency, stated plainly |
“20% off health check-ups this week” | Check-up packages and prices, listed as facts |
Patient success story reel | A doctor explaining how the procedure works |
Before and after photos | A myth vs fact explainer on the condition |
“Dr. Patel, best ortho surgeon” | “Dr. Patel, MS Ortho, Reg. No. [number]” |
Get it? The safe versions aren’t weaker. A myth-vs-fact reel might be more useful to a worried patient than a glossy before and after without context. We’ve noticed educational content tends to hold attention better anyway.
For doctors, the notice sets out a graded ladder. It says action may be contemplated, so it’s not automatic. And a show-cause notice comes first.
There’s also a process on the other side. Doctors can appeal to the EMRB within 60 days, and then a second appeal within another 60 days. Hospitals fall under their state’s Clinical Establishments law instead.
Now think about that. A single reel by an overenthusiastic social media team could land a doctor on that ladder. That’s the expensive mistake here.
If you’re staring at two years of old content and wondering where to begin, don’t try to fix everything at once. Work the list from the top:
Then handle the quieter stuff: doctor credentials on posts, influencer and agency agreements, and written approvals.
If it helps, here’s a simple 30-day plan:
Print it. Stick it next to your desk. We’re serious.
If a post can’t clear all eight, it doesn’t go out. Simple as that.
The NMC isn’t asking healthcare brands to go quiet. It’s asking them to stop selling medicine like it’s a shoe sale. Facts, facilities, credentials and genuine health education are all still on the table. And to be honest, that’s the kind of content patients trust more anyway.
The rules are live, and the penalties are real. But the fix isn’t complicated. Look at what’s already out there, take out the risky stuff, and build around information instead of persuasion. In simple words: educate, don’t sell.
Based on NMC Public Notice No. R-13014/01/2024-Ethics, dated 6 October 2026. This is a plain-language summary, not legal advice.
Official Source: National Medical Commission (NMC) Public Notice